Payment for meters is not the first process of the MAP, in fact payment is actually the fifth process. We will also want to iterate that customers are not to make payment for meter to anyone, organization, group or any account number that is not authorised by AEDC Plc.
After you have gone through the steps 1 – 4 in the next FAQ below, AEDC will formally advice you via sms or email on how payment modalities.

Step 1: Customer will go to AEDC Website “www.abujaelectricity.com” to initiate request to be metered.

Step 2: Customer fills in all necessary details including customers phone number as directed in the Application Guide Tab provided on the Web Portal.

Step 3: Customer’s premises will visited to perform site verification to determine the type of meter the customer needs

Step 4: Customer is advised via SMS or email to go ahead to make payment with proper payment instructions

Step 5: Customer makes payment

Step 6: Customer is metered within 10 working days.

1. You can visit any of our Area offices to get more information on the MAP process, please click on the link below to view the list of AEDC Area Offices. https://www.abujaelectricity.com/our-offices/
2. You can also visit AEDC MAP Office which is located at 56 Yaounde Street Wuse Zone 6 FCT Abuja Nigeria for more information.

1. Visit the AEDC official website to download and fill Form 74 via this link  or visit your nearest AEDC office to obtain and fill the form. Please see our list of offices here . Our Customer Care representatives will be available at our offices to assist you with this process.

Visit the AEDC official website www.abujaelectricity.com. Follow the step by step process as provided in the Application guide www.abujaelectricity.com/application-guide/ to complete the process of registering your request for a meter via the AEDC web portal

To know your “contract number”, please pick any of your AEDC Electricity bill and identify your unique 9-digit contract number on the left hand side of your bill. The last two digits “01” should not be included.

This is considered separation of account, the customer visit the AEDC official website www.abujaelectricity.com to download and fill Form 74 via this link www.abujaelectricity.com/downloads/ or visit your nearest AEDC office to obtain and fill the form. Please see our list of offices here https://www.abujaelectricity.com/our-offices/. The separation of account will be done at the point of meter installation.

It means Meter Asset Provider.

One of the key highlight of the Nigeria Electricity Supply Industry (NESI) in 2019 will be the implementation of the Meter Asset Provider (MAP) regulation which came into effect on 8th of March, 2018. The MAP Regulation will regulate the provision of meters to power consumers upon its implementation. Under the MAP framework, customers will be able to request and pay for their meters under an instalment plan of up to 10 years. Consumers can also elect to pay for the meters upfront.

The MAP is a willing vendor or 3rd party approved by NERC to provide meters having met all the necessary criteria. Under the Regulation, the MAP will provide meters. Customers can choose to make full upfront payment or make payment in installments over a period of 10 years in exchange for a meter service charge, which the consumer will pay to the distribution company on an agreed frequency e.g. monthly. The distribution company will then remit the meter service charge to the MAP up to 10 years.

The MAP regulation came into effect on 8th March, 2018 with a notification that it would be enforced by the Nigerian Electricity Regulatory Commission with effect from 3rd April 2018. Further to these timelines, distribution companies such as AED Plc have initiated procurement processes, in view of this; the flag off date was 1 May 2019.

MAP must provide the meter within 10 working days of receiving payment. Faulty meter will also be replaced for free within two days of notification unless the meter was damaged by the customer. Where the customer damages the meter, the meter will be replaced only after receipt of the full cost of the meter from the customer.

This regulation is an initiative of NERC to close the metering gap currently estimated at about 4.74 million as at December 2017. The shortage of meter has resulted in the estimation of customer bills and in recent time, there has been an increasing clamor by customers to put an end to estimation through the provision of meter to all electricity consumers. It is estimated that about N200 billion would be required to close the huge metering gap in the electricity industry.

They include
• Accuracy of billing of customers
• Energy accounting is ensured
• Energy management/conservation by customers

METER ASSET PROVIDER (MAP) REGULATION
• It will ensure transparency
• Customers will have their premises metered in good time
• Ultimately, both customers and the service provider such as AED Plc will be the better for it.

The metering service charge is for customers who have not fully paid for their meters and are on installment payment plan ranging from 1 – 10 years. During this period, deduction will be taken through their vending amount until the actual cost of the meter has been amortized.

No cash payment should be made to anyone. Payments are to be made online using your debit cards or payment will be made in the banks to designated escrow accounts for each vendor.
Customers will be advised to make payments via sms.

YES, they can be identified with their respective ID cards.

Lodge your complaints to any AEDC offices closest to you and your complaints will be escalated to MAP who will repair/replace your meter within 2 working days of being notified of such faults at no additional cost if the damage is not from the customer.

No, you are not liable to pay for metering service charge for the billing period unless the delay was due to inaccessibility of the customer’s property or willful damage of a meter.